Privacy Policy
Updated May 2, 2024
Your privacy is critically important to mapEDU. We have developed this Privacy Policy to outline how we collect, use, disclose, transfer, and store your information. We are fully committed to the security and protection of your privacy.
mapEDU provides a variety of services (“Services”) to evaluate and map curricular content. We understand the importance of privacy to our online visitors, to universities who register for our Services (“Schools”) and to students and staff (“End Users”) whose information we may access on behalf of a School.
Our Commitment:
We will always be transparent in the data we collect and how it is used.
We will practice data minimization and only collect the data that is necessary for the solutions and functions that the school has purchased/contracted.
We will always treat that data with the utmost security and privacy.
We will never sell student personal information; we will never share it without the software license holders written authorization, and we will never use it to attempt to sell advertising to students, faculty, or staff.
Click on the links below to jump to each section:
1. APPLICABILITY OF THIS PRIVACY POLICY
This privacy policy applies to our Services and our websites. It describes the steps we take to protect your data. It details the terms surrounding our use of the personally identifiable information we collect; our information gathering, use, maintenance, and dissemination practices necessary for the Services.
As you are navigating between school and related sites, please be aware that other parties’ privacy policies may come into play. If you are using any of the Services through a customer of mapEDU this policy does not supersede the terms of any agreements between mapEDU and any other party, nor does it affect the terms of any agreement between any End User of the Services and their employer, their educational institution, or any third party. Please make sure that you read the terms of any privacy policies that you enter into with parties other than mapEDU including your employer or educational institution, as those policies may also explain how your personal information is used by those parties. If you are accessing mapEDU through a third-party, public, or unsecured internet provider, please be advised that any information you disclose or publish during the course of such access may be collected by any such provider and that mapEDU has no control and makes no representation as to the possible use of this information by any such provider.
2. YOUR DATA: HOW WE COLLECT AND USE INFORMATION
We collect the following types of information:
Information about Schools: Schools decide which data is integrated with our Services. When a School administrator registers a School with mapEDU or corresponds with us online, we ask for certain information including a contact name, school name, school email address and/or account name, phone number, message content, and information relating to the School’s information systems. We may also retain information provided by a School if the School sends us a message, posts content to our website or through our Service, or responds to emails or surveys. Once a School begins using a Service provided by mapEDU, we will keep records of activities related to the Service. We use this information to operate, maintain, and provide the features and functionality of the Service, including customer service, support, and billing; to analyze our Service offerings and functionality; to communicate with our Schools and website visitors; to exchange information, and to offer related services such as user group membership and event registration.
Student Data: mapEDU may have access to personally identifiable information about students (“Student Data”) in the course of providing Service(s) to a School. We recognize Student Data is confidential and do not use such data for any purpose other than to provide the Service(s) on the School’s behalf. mapEDU receives Student Data only from the School and never interacts with the Student directly. The School confirms that it has obtained appropriate consent, as needed before the student is permitted to access the Service(s). mapEDU has access to Student Data only as requested by the School and only for the purposes of performing Services on the School’s behalf.
Non-Personally Identifiable Information: We may collect certain non-personally identifiable information from visitors to our sites and users of our Services, such as the date and time of their visit, the type of browser used (e.g., Chrome, Safari, Edge), the type of operating system used (e.g., Windows 10 or Mac OS), the internet service provider from which the visitor receives internet access, and aggregate information regarding what pages users of the site access or visit. We may monitor Schools’ onboarding tasks completed, search queries on our sites, number of users’ sessions on our websites, city and state/province where last accessing our Services, and responses to our survey questions.
We may also match non-personally identifiable information from registered members with personally identifiable information (such as the member’s name, title) in our database to track deployment progress, troubleshoot Services issues, analyze usage, and otherwise monitor Services to make improvements.
mapEDU and its third-party service providers may use cookies (both session and persistent cookies) and other tracking mechanisms to automatically collect information including IP addresses, session sources, and other data which tracks End Users’ access to the Services. We may combine this information with other personal information we collect from you (and our third-party service providers may do so on our behalf).
Employment Applications: In connection with a job application or inquiry, we may collect data about you, including your educational background, résumé or curriculum vitae, and other information, including your ethnicity or criminal background information where required or permitted by law. We may use this information throughout mapEDU for the purpose of employment consideration. We will keep the information for future consideration unless you direct us not to do so.
3. COOKIES & OTHER TECHNOLOGIES
Clear GIFs, pixel tags, and other technologies: Clear GIFs (also known as web beacons, web bugs or pixel tags) are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs, in connection with Services provided by mapEDU to, among other things, track the activities of visitors, help us manage content, and compile statistics about site usage. We and our third-party service providers also may use clear GIFs in HTML emails to our customers to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
We use or may use the data collected through cookies, log files, device identifiers, and clear GIFs to (a) remember information so in subsequent visits a user will not have to re-enter it; (b) provide custom, personalized content, and information; (c) monitor the effectiveness of our Services; (d) monitor aggregate metrics such as total number of visitors, traffic, and usage on our website and our Services; (e) diagnose or fix technology problems; and (f) help users efficiently access information after signing in.
Third-Party Analytics: We may use automated devices, applications, and other means, such as Google Analytics, to evaluate usage of our mapEDU websites and Services. We use these tools to help us improve our Services, performance and user experiences. We do NOT use these for remarketing. These entities may use cookies and other tracking technologies to perform their services. Third-party advertising networks are never allowed to collect information about the users of our websites or Services.
Do-Not-Track: Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies).
Data Controller: By providing mapEDU information via our website, tradeshows, mapEDU event, Partner event, email, phone, chat or support case, you authorize mapEDU to serve as the Data Controller.
Data Processor: By licensing to use mapEDU services, you authorize mapEDU to serve as the Data Processor for the licensed services.
4. THIRD PARTIES: HOW WE MAY SHARE YOUR INFORMATION
Personal information is only shared in a few limited circumstances as described below. mapEDU will not give, sell, rent, loan, or otherwise disclose to any third parties outside of mapEDU and its agents, except when we have your permission or as required:
With those that provide us with technology services (e.g., web hosting and analytics services), but only with entities with comparably strict privacy policies and strictly for the purpose of carrying out their work for us.
Under special circumstances, such as when we believe in good faith that disclosure is reasonably necessary to (i) comply with a lawful request by public authorities, including to meet national security or law enforcement requirements, (ii) enforce the Terms of Use, (iii) respond to claims that any content provided by using the Services violates the rights of third parties, or (iv) protect the rights, property, or personal safety of mapEDU, its users, or the public.
Aggregated personal information may be used to determine the demographic composition of our user base and to distribute statistics and general marketplace information about mapEDU. We may disclose aggregated user statistics to describe the Services to prospective partners and other third parties and for other lawful purposes. This aggregated information does not identify specific users.
We do not use personal information for any other commercial purpose.
In certain areas of the Services, mapEDU may make announcements, email, chat, polls, forums, discussions, and/or news groups available. Please remember that any information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose any of your personal or other information in these or any other publicly available site. And if you see inappropriate content posted by any other user, please report that information to us so we can review the post and respond accordingly.
5. YOUR RIGHTS REGARDING YOUR DATA
For Data We Collect via Our Products;
End Users of Services provided by mapEDU have a right to access their data collected and used by mapEDU. Schools may access and update account information and modify Services by signing into an administrator account. End Users may access and change their information collected during account creation at any time and as often as necessary by choosing their “Profile” or the “edit account information” option or other similar functionality offered in the Services. To access or change your personal information, log into your account through the Services. For data not available through such an account, please contact us via the contact information below. End Users and visitors may opt out of receiving future promotional electronic mailings from mapEDU by following the unsubscribe procedures indicated in the mailing. End Users of Services provided by mapEDU should contact their educational institution or other organization providing the Service about access requests to be forgotten, electronic copies of data, requests for data deletion, and/or data depersonalization.
Deleting or Disabling Cookies: Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. End Users of Services provided by mapEDU who disable cookies will be able to browse certain areas of our sites, but some features may not function.
Data Portability: License holders of mapEDU products may request in writing that the data they provided be returned to them in electronic format. Within a reasonable time mapEDU will return the data provided by the license holder for the products they have licensed.
Individuals who provided information via our websites, tradeshow, mapEDU event, Partner event, email or phone call may request in writing that the data they provided be returned to them in electronic format. Within a reasonable time mapEDU will return the data provided.
For Data We Collect from Visitors of Our Websites;
Account Information and Settings: End Users and visitors of the mapEDU websites have a right to access the data collected and used by mapEDU. To make requests to access or change account information, for electronic copies of data, data deletion, and/or data depersonalization, or to be forgotten, please contact us via the contact information below. End Users and visitors may opt out of receiving future promotional electronic mailings from mapEDU by following the unsubscribe procedures indicated in the mailing.
Children’s Data: mapEDU does not knowingly solicit or attempt to collect information from children via its websites. We ask that anyone under the age of 13 not use our websites or submit information to us. Please contact us via the contact information below if you have any questions, concerns, need to access, change, or delete the Personal Information that has been submitted by a child.
Please contact us at the address below if you have any other questions or concerns about the information you receive from us or the information that we collect from you.
6. CALIFORNIA PRIVACY RIGHTS UNDER CCPA
Subject to certain limitations, the California Consumer Privacy Act (CCPA) provides California consumers the following rights:
Right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information),
Right to delete their personal information,
Right to opt out of any “sales” that may be occurring – we DO NOT sell personal information; hence this option is not available on our site.
Right to not be discriminated against for exercising these rights.
California consumers may make a request pursuant to their rights under the CCPA by contacting us at privacy@mapEDU.com.
7. SECURITY: HOW WE STORE AND PROTECT YOUR DATA
Storage: All of your personal information is stored on servers at locations designed specifically to ensure that only authorized individuals have access to the server or its data. mapEDU maintains strict administrative, technical, and physical procedures to protect information stored on our servers. Access to information is limited through login credentials to those employees who require it to perform their job functions.
Processing: Industry-standard Secure Socket Layer (SSL) encryption technology is used to safeguard the account registration process. Other security safeguards include but are not limited to data encryption, firewalls, two-factor authentication, and physical-access controls.
Please be aware, that despite our efforts, no security measures are perfect or impenetrable. We have implemented best practices to protect both your and our data however we do not warrant or guarantee these measures are perfect.
If we learn of a security breach, we will notify you according to our Incident Response Plan or according to Data Processing/Sharing Agreements in place. Depending on where you live, you may have a legal right to receive a notice of a security breach in writing.
8. DATA RETENTION: HOW LONG WE RETAIN YOUR DATA
We retain data for as long as necessary to fulfill the purposes for which it was collected for. Following termination or deactivation of a School account, mapEDU may retain profile information and content for a commercially reasonable time for backup, archival, or audit purposes, but all Student Data associated with the School will be deleted in accordance with mapEDU Data Deletion policy, or in accordance with active DPA, DSA or SLA. We may maintain anonymized or aggregated data, including usage data, for analytics purposes.
Data Deletion Policy
Effective Date: February 10, 2021
Customers may add or delete data at any time during the course of a paid subscription.
Customers also retain the right to request download of any or all data in system within six months of the end of any paid subscription.
Data retained in the system six months after the end of a subscription is considered “expired”.
“Expired” data will be deleted by mapEDU in January of each year.
NOTE: Unpaid beta or demonstration accounts should only use “test data” – or download any desired data at the close of the test - as their data is considered “expired” at the close of the test period.
If you have any questions about data retention or deletion, please contact us via the contact information below.
9. LEGAL BASIS FOR PROCESSING INFORMATION
We rely on several legal bases to process data:
Consent to process data in any inquiry you submit to us to supply relevant, requested services to you, as our customer/potential customer. You may withdraw your consent as outlined in the “How to Contact mapEDU” section at which time we will verify your request.
Legitimate interest for the proper administration and monitoring of our products and website.
To fulfill a contract with our customers to provide them with the services they have subscribed to for a specified period of time.
10. CHANGES TO OUR PRIVACY POLICY
mapEDU may change this Privacy Policy from time to time. If we make significant changes in the way we treat your personal information, or to the Privacy Policy, we will provide notice to our customers via email to primary contacts. Please review any changes carefully. If you agree to the changes, simply continue using the product. If you object to any of the changes to the Privacy Policy, immediately notify us at the contact information below. Unless stated otherwise, our current Privacy Policy applies to all information that mapEDU collects via our Services and products. Using Services and products provided by mapEDU after a notice has been communicated to you or published on our Services shall constitute consent to the changed terms and practices.
11. HOW TO CONTACT mapEDU
If you have any questions about this privacy statement, the information that we collect from you, or the Services, please contact us at privacy@mapEDU.com or write to:
mapEDU Privacy Department
40 Jersey Street
San Francisco, CA 94114
In the event that you are concerned about how data you have provided mapEDU through the Services has been used, please contact us at the address listed above. mapEDU takes all concerns about privacy and use of data very seriously and shall endeavor to reply to you within two business days to commence its investigation of your concerns.
This privacy policy was last modified on May 2, 2024, with one change, mapEDU’s physical address.
Effective Date: December 20, 2020.